Congratulations to our friends at Home Counties Pools and Hot Tubs! The UK Endless Pools dealer recently won two British Pool and Hot Tub Awards – one for a brilliantly practical Endless Pools indoor installation and another with a sizable cash prize that they generously donated.
"We are absolutely delighted with the two awards and proud of the dedicated team here at Home Counties who made it happen," said Craig Trusson, Home Counties' Managing Director. "The Wellness Pool award is shared with our friends at Endless Pools, whose valued contributions towards the pool's design and specifications were invaluable to us.
"The awards serve to acknowledge we are driven to provide the highest level of service possible at all times to our customers, without whom no such accolades would be possible."
1. The Gold Medal
In the category "Inground Residential Spas and Wellness," Home Counties took the Gold for this Endless Pools house.
The pool owner, Judy T., praised Home Counties for their innovative design. "It is particularly nice in summer to be able to open the bi-fold doors and enjoy the garden as well as the pool," she notes. "In winter ... the heated floor, towel rail, and wall heater keep the room warm, and condensation quickly disperses when I open the skylights after swimming."
2. Peter Geekie Award for Retail Excellence
Peter Geekie was a retail innovator (and much-loved character) of the UK pool and spa industry back in the 1970s. This prestigious award recognizes the entirety of the customer experience, from the retail showroom to the website to the retailer's customer service philosophy.
The Geekie Award includes a substantial cash prize, which Home Counties generously donated to the Pancreatic Cancer Research Fund.
The British Pool and Hot Tub Awards are administered by the Swimming Pool and Allied Trades Association (SPATA) and the British and Irish Hot Tub Association (BISHTA).